Returns & Exchanges
At Onnit, we want you to be completely satisfied with your purchase. If your new fashion essentials aren't a perfect fit, you can return or exchange unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garments are in unworn and unwashed condition.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.